Returns & Exchanges

At Aera, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the return process as seamless as the comfort our products bring to your living space.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your return package.

• 3.
  Package and Ship

  Securely pack your items in their original box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.